Replacement & Returns

All of our artwork sales are final.  

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All sales are final.  Because each piece is printed specifically for you in the size and medium you selected, we do not accept returns for change of mind or "buyer's remorse." Because our artwork is printed (or woven) and shipped by a third party, we are subject to the refund and return policies of these print on demand (POD) shippers.  Specifically, returns and refunds are not accepted unless the item arrives damaged or fails to deliver. 

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• Damaged or Defective Items

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Printed/Framed Art: If damage occurs or no delivery is confirmed by the carrier for printed and framed art shipped by FinerWorks, report it within 30 days of the order date to FinerWorks.  FinerWorks will replace the item at no cost. To initiate a replacement from FinerWorks, submit the form on the FinerWorks contact page (https://finerworks.com/contact.aspx) to reach their customer service.  Include your order number and any relevant photos or information on their form.  You may also contact their customer support at 1-800-567-8594. ​

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Soft Tapestries:  For damages or lost shipments related to our soft tapestry artwork, please contact FiberArt customer support at 1-800-567-8594 or 828-859-7418 or email info@fiberart.com.​

We sincerely hope that you are extremely satisfied with your transformational art and the purchasing process.  Please reach out to us (info@revealingthejewelsofautism.com) should you encounter any difficulties in resolving the circumstances listed above should they occur.

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