Terms of Service

Revealing the Jewels of Autism | Energetic Art Store

Website: www.revealingthejewelsofautism.com

Revised: October 13, 2026 (supplier-policy alignment)

Welcome to the Revealing the Jewels of Autism energetic art store (the “Art Store”). These Terms of Service (“Terms”) govern use of this website and purchases from MoonOrosOne, LLC (“MoonOrosOne,” “we,” “us,” or “our”). Please read these Terms and the information shown for each item before placing an order.

1. Scope and Agreement

These Terms apply to purchases placed through www.revealingthejewelsofautism.com and to the content and features of this Art Store. Products and services ordered through www.moonoros.one or a third-party marketplace, membership platform or booking service may be subject to additional or different terms disclosed there. For an Art Store purchase, these Terms govern if another MoonOrosOne webpage uses more general language, subject always to any rights that cannot be waived by law. MoonOrosOne, LLC is the retail seller for purchases made directly from this Art Store. Independent production partners manufacture or ship certain orders on our behalf; they are not the purchaser’s primary contact for resolving a retail order problem.

By completing a purchase after being presented with these Terms, you agree to the Terms applicable to that order. Purchasers must be at least 18 years old, or an authorized parent or guardian must make the purchase on their behalf, subject to applicable law.

2. Artworks, Materials and Made-to-Order Production

The Art Store offers original energetic art reproduced as physical goods that may include fine-art giclée paper prints, framed prints, canvas artwork, metal prints, acrylic prints, Jacquard-woven cotton tapestries or blankets, cards, and other items identified in the product listings. Most pieces are printed, framed, fabricated or woven to order after purchase. We use independent production and fulfillment partners, which may include FinerWorks, WhiteWall and specialized textile manufacturers, depending on the item. The identity of a production partner, available products and fulfillment arrangements may change; the item description and checkout information control the product ordered.

Please check the artwork title, selected size, materials, frame or finish, orientation, product photographs, care guidance and other description details before ordering. Display images and room mockups are illustrative. Screen calibration, lighting, materials, manufacturing and print processes can cause variations in color, brightness, texture, exact dimensions or placement. Minor, ordinary production variations are not necessarily defects. These disclosures do not excuse a materially incorrect, damaged or defective product.

2.1 Special characteristics of woven tapestries

Jacquard-woven tapestries are made with threads rather than high-resolution ink printing. Their thread-based color palette, texture and woven detail necessarily differ from giclée, metal, acrylic and canvas reproductions. Fine details, contrast, color transitions and overall appearance may be less precise or vibrant than on a digital image or printed artwork. Please examine any product-specific color palette, material description and images before ordering. Specific materials, care requirements and sizing are as stated on the relevant item listing.

3. Spiritual and Artistic Character of the Artwork

The terms “energetic,” “transformational,” “transmission,” “codes” and related descriptions express the artists’ experiences, spiritual outlook and creative intentions. Different people may interpret or experience art differently. We do not guarantee that a particular purchaser will experience any specific energetic, spiritual, physical, emotional or other result from displaying or using the artwork.

Artwork and related commentary are not medical or mental-health treatment, diagnosis, or a substitute for advice or care from qualified professionals. No artwork is represented as diagnosing, treating, curing or preventing a disease or medical condition. Nothing in this section removes any express, factual product promise or consumer protection imposed by law.

4. Prices, Taxes, Payments and Order Confirmation

Unless otherwise stated, prices are shown in U.S. dollars. Applicable sales tax, shipping and any other charges are calculated or disclosed during checkout as required by law. Our Wix checkout may use automated tax-calculation services, including Avalara. Prices, promotions and product availability may change prospectively; changes do not retroactively alter an accepted order.

Available payment methods are those presented at checkout. Payments are handled by payment processors or payment-service providers, which may have their own terms and privacy notices. Receiving an automated order confirmation means the order request was received; if we cannot fulfill an item, identify a significant listing error, or need to correct an order, we will notify you and provide an appropriate cancellation or refund for any affected item.

5. Production, Shipping, Delivery and Delays

Production and shipment timeframes depend on the artwork, medium, selected options and fulfillment partner. Any shipment estimates provided on an item page or at checkout are based on information available at that time. We will maintain a reasonable basis for any promised shipment period. Where no shipment time is stated, applicable U.S. law generally requires a reasonable basis to ship within 30 days of the properly completed order.

If we learn that an order cannot ship within the promised or otherwise legally applicable period, we will provide the notice, revised shipment information, opportunity to consent to a permitted delay, and cancellation or prompt refund required by applicable law. Delivery after shipment may be affected by the carrier or circumstances beyond our control, but nothing in these Terms removes legal rights for unshipped or undelivered merchandise.

Different items may be produced or shipped separately. Orders are available only to destinations accepted by checkout. For international orders where offered, recipients may be responsible for import duties, customs charges and compliance with local import requirements unless checkout states otherwise. Mandatory consumer rights in the destination country are not waived.

6. Cancellations Before Fulfillment

Because artwork is produced for individual orders, please email info@revealingthejewelsofautism.com as soon as possible if you need to correct or cancel an order. Orders may be transmitted to production very quickly, and a supplier may allow only a brief cancellation window. We will make a reasonable effort to stop or correct an order where possible and will confirm whether a cancellation was accepted. An email request alone does not mean the order has been canceled. Changes or discretionary cancellations may not be possible once production or customization has begun. We will honor cancellation and refund rights required by applicable law, including legally required remedies for delayed or unshipped orders.

7. Returns, Exchanges and Order Problems

7.1 Made-to-order purchases and change of mind

All sales of made-to-order physical artwork are final for discretionary returns. We generally do not accept exchanges or refunds for change of mind, an incorrectly selected size or medium, or ordinary color or texture differences described in Section 2. Please review the available item specifications carefully before checkout. This policy does not affect rights relating to damaged, defective, materially misdescribed, incorrect or undelivered goods, or other non-waivable legal rights.

7.2 Damaged, defective, incorrect or materially misprinted items

If artwork arrives damaged, defective, materially misprinted or different from what you ordered, please contact MoonOrosOne at info@revealingthejewelsofautism.com as soon as you discover the problem, preferably within seven (7) calendar days of delivery when practicable. Prompt notice helps us meet our suppliers’ sometimes-short claim periods. Include your Art Store order number, a short description of the issue, and clear photographs of the artwork, the visible problem, and the external and internal packaging, if reasonably available. Photographs taken in ordinary daylight are helpful. The requested seven-day period is not an absolute deadline and does not reduce any rights that cannot lawfully be limited.

We will investigate and provide an appropriate remedy where warranted, including replacement, repair where suitable, partial adjustment or refund as required by law or agreed with the customer. We may request additional details or a return when reasonable and legally permitted. When safe and practical, please accept a shipment even if the outside packaging appears damaged, photograph the packaging and contents, and retain the product and packaging until we provide instructions. Do not ship an item back or contact a production partner directly unless MoonOrosOne asks you to do so. Lack of photographs or original packaging will not automatically eliminate rights provided by law.

7.3 Missing or undelivered shipments

If a package appears lost, is marked delivered but has not been located, or is overdue, please contact us promptly with your order number and any tracking details. We will check the production and carrier records and coordinate the claim with our fulfillment partner. We may ask you to check the delivery address, building reception area or carrier notices, but the outcome of the claim and any replacement or refund will be assessed in accordance with the facts and applicable law. Delivery estimates, carrier scans and a supplier’s internal deadline do not eliminate mandatory customer remedies.

7.4 Primary customer service contact

MoonOrosOne, LLC is the customer-facing seller and primary contact for order inquiries, damage, production errors, delivery problems, cancellations, returns and refunds. We—not the purchaser—will communicate with the relevant print laboratory, fulfillment partner or carrier as needed. Supplier guarantees, replacement windows and reimbursement procedures govern our separate relationship with those companies; they do not automatically extend to Art Store purchasers or restrict any mandatory customer rights. Customers are not required to open a claim with FinerWorks, WhiteWall or another supplier as a condition of contacting us.

7.5 Supplier policies and customer remedies

A supplier may offer free replacement for qualifying damage, a limited satisfaction guarantee or a short cancellation period. These are supplier-to-business arrangements and do not change our stated discretionary final-sale policy for properly produced made-to-order art, nor do they override rights to relief for goods that are damaged, materially misdescribed, defective, incorrect, lost or otherwise subject to a legally required remedy. We will not require you to pay a supplier’s fee or return shipping charge unless the charge was properly disclosed and may lawfully apply to your situation.

8. Special Orders and Digital Items, if Offered

If the Art Store offers a separately quoted commission, special-order customization or other individually negotiated artwork, the written details confirmed before purchase will govern that specific order in addition to these Terms. If a listing expressly offers a paid digital download or other electronically supplied content, its description will explain access and any applicable license or refund restrictions before purchase.

Unless a product listing expressly grants broader rights, digital artwork files are supplied solely for the purchaser’s personal, noncommercial use and may not be reproduced for resale, printed on merchandise, redistributed, or licensed to others. Purchase of a physical artwork does not include a high-resolution digital source file. Consumer rights for missing, defective or misdescribed digital content are preserved.

9. Copyright, Artwork Ownership and Permitted Sharing

The original artwork, text, product photographs, trademarks and other original website material created by MoonOrosOne, LLC or used with permission are protected by applicable intellectual-property law. Any third-party works, marks or content remain the property of their respective rights holders. Our artists and the business reserve their applicable rights in the artwork. Buying a physical print, tapestry or other item gives you ownership of that physical item, not copyright, reproduction rights, a license to create derivative works, or permission to make merchandise from the design.

You may share publicly displayed, unaltered preview images of our original artwork for personal, noncommercial purposes with clear attribution to “Revealing the Jewels of Autism” and a link to our website, unless a particular image is marked otherwise. This limited permission does not cover paid source files, third-party content, commercial advertising, product fabrication, or use that falsely suggests our endorsement. Please obtain written permission for other uses, including commercial reproduction.

10. Website Use and Third-Party Links

You agree not to misuse the website, attempt unauthorized access, interfere with checkout or website security, impersonate others, submit fraudulent orders or use our content unlawfully. We may take reasonable steps to protect the Art Store and its users. Links to independent producers, payment services or other websites are provided for convenience and may be governed by those parties’ own terms and practices.

11. Privacy

We handle customer and visitor personal information according to the MoonOrosOne, LLC Privacy Policy published at www.revealingthejewelsofautism.com/privacy-policy. Store purchases may require sharing order and delivery information with payment, fulfillment, tax-calculation and shipping service providers. Please review the Privacy Policy for more information about data handling and privacy choices.

12. Disclaimers and Limitations of Liability

We aim to describe and deliver the artwork accurately and to satisfy our legal obligations. Except where the law or an express product promise provides otherwise, website content is provided for general information and the subjective enjoyment of art. To the fullest extent permitted by law, MoonOrosOne, LLC will not be responsible for indirect, special, incidental or consequential losses arising from use of the website or a purchase.

Nothing in these Terms excludes liability that cannot be lawfully excluded, limits statutory remedies for defective or misdescribed goods, or restricts mandatory protections under consumer law. Any limitation applies only to the extent lawful in the applicable jurisdiction.

13. Governing Law and Mandatory Consumer Rights

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws rules, except where mandatory law requires otherwise. Customers retain any non-waivable consumer protections available to them in their place of residence or purchase.

14. Changes to These Terms

We may amend these Terms from time to time and will post the revised version with an updated date. Updated Terms generally apply to future website use and future orders and do not retroactively change the terms of an already accepted purchase without any agreement or process required by applicable law. If a provision is found unenforceable, the remaining provisions continue to apply to the extent lawful.

15. Contact MoonOrosOne

For questions about these Terms, an order, shipping, or an artwork problem, contact:

MoonOrosOne, LLC

316 Mid Valley Center (#163)

Carmel, CA 93923

Email: info@revealingthejewelsofautism.com

Website: www.revealingthejewelsofautism.com